Principal of Management, Organisational Behaviour, Human Resource Management & Strategic Management

by

  • A predisposition to behave in a certain way and to take particular point of view
    • Motivation
    • Behaviour
    • Perception
    • Attitude

Ans. Attitude

  • Screening of those elements which create conflict and threatening situation in people is called as
    • Response silence
    • Resonse disposition
    • Perceptual defence
    • Maintenance of cognitive consistency

Ans. Perceptual defence

  • Set of predispositions which are determined not by the familiarity of the stimulus situations but by the person’s own cognitive predisposition is calles as
    • Response silence
    • Resonse disposition
    • Perceptual defence
    • Maintenance of cognitive consistency

Ans. Response silence

  • Person’s tendency to perceive familiar stimuli rather than unfamiliar one is called as
    • Response silence
    • Resonse disposition
    • Perceptual defence
    • Maintenance of cognitive consistency

Ans. Response disposition

  • In an organisation point of view, loss of memory is called as
    • Amnesia
    • Extinction
    • Implicitness
    • Spontaneous recovery

Ans. Extinction

  • Anything that increases the strength of response and tends to induce repetitions of the behaviour is called as
    • Drive
    • Conditioning
    • Response
    • Reinforcement

Ans. Reinforcement

  • The conditioned learning theory was propounded by
    • Thoradike
    • Maslow
    • Pevlov
    • Luther Gullick

Ans. Maslow

  • Operant Conditioning implies that behavior is
    • Involuntary in nature
    • Voluntary in nature
    • Both
    • None

Ans. Voluntary in nature

  • Any objects existing in the environment as perceived by the indivisual is called as
    • Cue
    • Drive
    • Generalisation
    • None

Ans. Cue

  • Any strong stimulus that impels action is called as
    • Cue
    • Drive
    • Response
    • Reinforcement

Ans. Drive

  • A change touches a sequence of related and supporting changes is called as
    • Chain effect
    • Domino effect
    • Both
    • None

Ans. Both

  • When a person is chronically under-worked and his skills are under utilized, syndrome is called as
    • Rust out
    • Karoshi
    • Burn out
    • Burst Out

Ans. Rust out

  • The syndrome wherein a person breaks down physically and emotionally due to continuous over-work over a long period of time is callled as
    • Rust out
    • Karoshi
    • Burn out
    • Burst Out

Ans. Burn out

  • The negotiation process in which gain to one party is similar amount of loss to another is
    • Integrative Bargaining
    • Collective Bargaining
    • Distributive Bargaining
    • None

Ans. Distributive Bargaining

  • The process of conflict resolution in which emphasis is given to common interests that exist between indivisual or group is
    • Avoidance
    • Compromise
    • Confrontation
    • Smoothing

Ans. Smoothing

  • Feeling arising out of inadequate definition of roles is known as
    • Role ambiguity
    • Role perception
    • Role conflict
    • Role expectation

Ans. Role ambiguity

  • Types of role conflict, in which role requirements violate the needs, values or capacities of the person is called as
    • Intra sender role conflict
    • Inter sender role conflict
    • Inter role conflict
    • Role-self conflict

Ans. Role-self conflict

  • The type of goal conflict is very relevant in organizational behaviour
    • Approach-Approach conflict
    • Approach-Avoidance conflict
    • Avoidance-Avoidance conflict
    • All

Ans. Approach-Avoidance conflict

  • Approach-Avoidance conflict is a type of
    • Role conflict
    • Goal Conflict
    • Vertical conflict
    • Intra group conflict

Ans. Goal Conflict

  • Conflict has some positive impact in a group” is the concept of
    • Traditional theorists
    • Human Relation theorists
    • Interactionist theorists
    • None

Ans. Interactionist theorists

  • The conflict resulting into anxiety, tension frustration or hostility due to one’s emotional involvement, may be termed as
    • Perceived conflict
    • Felt conflict
    • Manifest Conflict
    • Conflict aftermath

Ans. Manifest conflict

  • Conflict behavior like sabotage, aggression, withdrawal is observed in
    • Manifest Conflict
    • Felt conflict
    • Perceived conflict
    • Latent conflict

Ans. Manifest Conflict

  • The conflict episode in which conflict is in the sub conscious mind is called as
    • Manifest Conflict
    • Felt conflict
    • Perceived conflict
    • Latent conflict

Ans. Latent conflict

  • The condition of objective incompatibility between values and goals is called as
    • Altercation
    • Difference
    • Conflict
    • Counter action

Ans. Conflict

  • Which of the following is not considered as a leadership style
    • Task oriented leadership style
    • Society oriented leadership style
    • Employee oriented leadership style
    • Autocratic leadership style

Ans. Society oriented leadership style

  • The concept of task oriented and people oriented leadership was developed by
    • John Berry
    • Maxwell
    • Blake and Mouton
    • Hertzberg

Ans. Blake and Mouton

  • Tridimensional Grid model of leadership determination is given by
    • Renis Likert
    • Reddin
    • Fiedler
    • Robert House Evan

Ans. Reddin

  • What is the most effective attribute of an effective leader
    • Behaviour
    • Character
    • Drive
    • Influence

Ans. Influence

  • Who developed the Two-dimensional Managerial Grid
    • Blake & Mouton
    • McCarthy
    • Howthrone
    • W A Taylor

Ans. Blake & Mouton

  • Managerial grid type of leadership determination model is given by
    • Renis Likert
    • Reddin
    • Fiedler
    • Blake and Mouton

Ans. Blake and Mouton

  • Employee-Production Orientation model of leadership determination is a
    • Attitude concerned model
    • Behaviour concerned model
    • Relationship orientation model
    • Task orientation model

Ans. Behaviour concerned model

  • Exploitative autocratic leadership style is seen in
    • Managerial grid system
    • Employee-Production Orientation System
    • Likert’s Management System
    • Tridimensional Grid System

Ans. Likert’s Management System

  • The leadership style in which centralized decision making is there but motivation style is positive is called as
    • Benevolent Autocratic Leadership
    • Strict Autocratic Leadership
    • Participative Leadership
    • Free rein Leadership

Ans. Benevolent Autocratic Leadership

  • The leadership style in which leader decentralizes his decision making process is called as
    • Benevolent Autocratic Leadership
    • Participative Leadership
    • Strict Autocratic Leadership
    • Free rein Leadership

Ans. Participative Leadership

  • The leadership style in which leader completely gives freedom to subordinates in decision making is called as
    • Benevolent Autocratic Leadership
    • Participative Leadership
    • Strict Autocratic Leadership
    • Free rein Leadership

Ans. Free rein Leadership

 
  • Contingency theory of leadership is also called as
    • Trait theory of leadership
    • Behaviourial theory of leadership
    • Charismatic theory of leadership
    • Situational theory of leadership

Ans. Situational theory of leadership

  • Leadership is acquired through learning and experience is the concept of
    • Trait theory of leadership
    • Behaviourial theory of leadership
    • Charismatic theory of leadership
    • Situational theory of leadership

Ans. Trait theory of leadership

  • Leadership is shown by a person’s acts than by his traits is the concept of
    • Trait theory of leadership
    • Behaviourial theory of leadership
    • Charismatic theory of leadership
    • Situational theory of leadership

Ans. Behaviourial theory of leadership

  • Leaders who provide indivisualised consideration and intellectual stimulation and who possess charisma is known as
    • Transactional leader
    • Situational leader
    • Visionary leader
    • Transformational leader

Ans. Transformational leader

  • A leader is born and is not made is the concept of
    • Trait theory of leadership
    • Behaviourial theory of leadership
    • Charismatic theory of leadership
    • Situational theory of leadership

Ans. Charismatic theory of leadership

  • “Organisational learning” and “Learning organization” are
    • Same
    • Different
    • Reverse to each other
    • Complementary to each other

Ans. Complementary to each other

  • 5 traits theory for personality judgment is stated by
    • Eysenck
    • Raymond Cattel
    • Murray
    • Costa and Murree

Ans. Costa and Murree

  • 3 traits theory for personality judgment is stated by
    • Eysenck
    • Raymond Cattel
    • Murray
    • Costa and Murree

Ans. Raymond Cattel

  • 16 trait theory for personality judgment is stated
    • Eysenck
    • Raymond Cattel
    • Murray
    • Costa and Murree

Ans. Eysenck

  • 20+ need theory for personality judgment is stated by
    • Eysenck
    • Raymond Cattel
    • Murray
    • Costa and Murree

Ans. Murray

 
  • The drive to become what one is
    • Self-awareness
    • Self-actualization
    • Self-efficiency
    • Self esteem

Ans. Self-actualization

  • Leaders who provide indivisualised consideration and intellectual stimulation and who possess charisma is known as
    • Transactional leader
    • Transformational leader
    • Situational leader
    • Visionary leader

Ans. Transformational leader

  • Joseff Tiffin established a rating scale that mainly used in military is
    • Behavioural expectation scale
    • Behavioural observation scale
    • Forced choice description
    • Grading Scale

Ans. Forced choice description

  • Where anchors are illustration that helps to define as superior, average or below average, the behaviour of the employee, the rating scale is known as
    • Behavioural expectation scale
    • Behavioural observation scale
    • Forced choice description
    • Grading Scale

Ans. Grading Scale

  • The conditioned learning theory was propounded by
    • Thiradike
    • Maslow
    • Pavlov
    • Luther Gullick

Ans. Pavlov

  • Balance theory of group formation states that
    • Individual affiliate one another because of spatial proximity
    • The more activities person share, more will be the interaction
    • Similar attitude towards a common object, basis of group formation
    • Group formation is on the basis of social exchange

Ans. Similar attitude towards a common object, basis of group formation

  • The obstruction in communication caused due to differences in individual’s interpretation of words and symbols, is known as
    • Psychological barrier
    • Social barrier
    • Organisational barrier
    • Semantic barrier

Ans.  Semantic barrier

  • The process of forming opinions based on one element from a group elements, and generalizing that perceptions to all other elements is called as
    • Projection
    • Halo effect
    • Stereotyping
    • Meta communication

Ans. Halo effect

  • A perceptual process by which we try to attribute our own thoughts and feeling to others is called as
    • Projection
    • Halo effect
    • Stereotyping
    • Meta communication

Ans. Projection

  • The tendency of categorizing people into a single class on the basis of some trait is called as
    • Projection
    • Halo effect
    • Stereotyping
    • Meta communication

Ans. Stereotyping

 
  • A person whose communication network frequently extends into the organisation’s external environment is called as
    • Liaisons
    • Gatekeeper
    • Isolates
    • Cosmopolites

Ans. Cosmopolites

  • Someone who has very little or no conflict with other members of the organisation is called as
    • Liaisons
    • Gatekeeper
    • Isolates
    • Cosmopolites

Ans. Isolates

  • An individual who serves as a communication link between groups but is not a member of either group is
    • Liaisons
    • Gatekeeper
    • Isolates
    • Cosmopolites

Ans. Liaisons

  • The person who passes information to someone is
    • Liaisons
    • Gatekeeper
    • Isolates
    • Cosmopolites

Ans. Gatekeeper

  • Unintelligible or meaningless talk or writing, familiar only to a group of person is called as
    • Gossip
    • Noise
    • Jargon
    • Rumour

Ans. Jargon

  • An additional idea accompanying every idea that is expressed is called as
    • Gossip
    • Meta communication
    • Jargon
    • Rumour

Ans. Meta communication

  • Type of grapevine information which is communicated without any standard of evidence being present is called as
    • Gossip
    • Noise
    • Jargon
    • Rumour

Ans. Rumour

  • Grapevine channel of communication is also called as
    • Formal communication
    • Informal communication
    • Both formal and informal
    • None

Ans. Informal communication

  • The informal communication channel in which the individual communicates with only those individuals whom he trusts is
    • Single Strand
    • Gossip
    • Probability
    • Cluster

Ans. Cluster

  • The informal communication channels in which an individual communicates non selectively is
    • Single Strand
    • Gossip
    • Probability
    • Cluster

Ans. Gossip

 
  • Which types of communication channel are not formal
    • Wheel type
    • Inverted V type
    • Cluster type
    • Circular type

Ans. Cluster type

  • The formal communication model in which an individual is allowed to communicate with his immediate superior as well as his superior’s superior is
    • Wheel model
    • Free flow model
    • Inverted V Model
    • Circular model

Ans. Inverted V Model

  • Latin word of communication is
    • De commune
    • La commis
    • Communis
    • Commecent

Ans. Communis

  • If mental age is 50, Chronological age is 40 then Intelligence quotient is
    • 100
    • 125
    • 150
    • 200

Ans. 125

  • The group decision making in which only two alternative has been proposed is
    • Delphi technique
    • Nominal group technique
    • Brain storming
    • Dialectic Decision method

Ans. Dialectic Decision method

  • The group decision making process in which mainly subjective collection of data are occurred through mail is
    • Delphi technique
    • Nominal group technique
    • Brain storming
    • Dialectic Decision method

Ans. Delphi technique

  • The group decision making in which structured ideas and restricted verbal communication is there is
    • Delphi technique
    • Nominal group technique
    • Brain storming
    • Dialectic Decision method

Ans. Nominal group technique

  • The concept ‘Delphi Technique’ is developed by
    • Alex F. Osborn
    • J. J. Gordon
    • Andra Delbecq & Andrew van de ven
    • Rand corporation

Ans. Rand corporation

  • The concept ‘Nominal Group Technique’ is developed by
    • Alex F. Osborn
    • J. J. Gordon
    • Andra Delbecq & Andrew van de ven
    • Rand corporation

Ans. Andra Delbecq & Andrew van de ven

  • The concept ‘Brain Storming’ is developed by
    • Alex F. Osborn
    • J. J. Gordon
    • Andra Delbecq & Andrew van de ven
    • Rand corporation

Ans. Alex F. Osborn

 
  • The concept ‘synectics’ is developed by
    • Alex F. Osborn
    • J. J. Gordon
    • Andra Delbecq & Andrew van de ven
    • Rand corporation

Ans. J. J. Gordon

  • A creativity technique based on the fitting together the diverse elements principle for the generation of alternative solutions is referred to as
    • Synectics
    • Brain-storming
    • Nominal grouping
    • Creative thinking

Ans. Synectics

  • The group decision making process in which quantity of ideas are more emphasized and quality follows later is
    • Delphi technique
    • Nominal group technique
    • Brain storming
    • Dialectic Decision method

Ans. Brain storming

  • The person who establishes the concept of brain storming is
    • Louis Kelso
    • Kaplan
    • Osborn
    • J L Marino

Ans. Osborn

  • A team that meets electronically is called as
    • Quality Circle
    • Functional team
    • Virtual team
    • Self-managed work team

Ans. Virtual team

  • Exchange theory of group formation states that
    • Individual affiliate one another because of spatial proximity
    • The more activities person share, more will be the interaction
    • Similar attitude towards a common object, basis of group formation
    • Group formation is on the basis of social exchange

Ans. Group formation is on the basis of social exchange

  • Propinquity theory of group formation states that
    • Individual affiliate one another because of spatial proximity
    • The more activities person share, more will be the interaction
    • Similar attitude towards a common object, basis of group formation
    • Group formation is on the basis of social exchange

Ans. Individual affiliate one another because of spatial proximity

  • Homans Interaction Theory of group formation states that
    • Individual affiliate one another because of spatial proximity
    • The more activities person share, more will be the interaction
    • Similar attitude towards a common object, basis of group formation
    • Group formation is on the basis of social exchange

Ans. The more activities person share, more will be the interaction

  • End phase of group development stage is called as
    • Performing
    • Adjourning
    • Norming
    • Storming

Ans. Adjourning

  • The second stage of group development in which individual experience a varying degree of tension is called as
    • Storming
    • Forming
    • Norming
    • Adjourning

Ans. Storming

 
  • The first stage of group development in which individual is very cautious is called as
    • Storming
    • Forming
    • Norming
    • Adjourning

Ans. Forming

  • The group to which an individual likes to belong is
    • Secondary group
    • Reference group
    • Task group
    • Out-group

Ans. Reference group

  • The group in which subordinates report to a common superior is called as
    • Primary group
    • Reference group
    • Command group
    • Task group

Ans. Command group

  • Any act implying recognition of another’s presence is called as
    • Transactions
    • Life script
    • Stroking
    • Psychological Games

Ans. Stroking

  • When the communication has double meaning then the transaction is called as
    • Complementary transaction
    • Non complementary transaction
    • Ulterior Transaction
    • None

Ans. Ulterior Transaction

  • The ideal complementary transaction is
    • Adult-Parent transaction
    • Adult-Adult transaction
    • Parent-Parent transaction
    • Child-Adult transaction

Ans. Adult-Adult transaction

  • According to ego stage, which types of child ego is not taken into account
    • Natural child
    • Adaptive child
    • Rebellion Child
    • Sympathetic Child

Ans. Sympathetic Child

  • The ego stage is based on rationality is included in
    • Parent ego
    • Child ego
    • Adult ego
    • All

Ans. Adult ego

  • Which types of ego states are not found in the society
    • Parent ego
    • Child ego
    • Youth ego
    • Adult ego

Ans. Youth ego

  • In Johari window, the quadrant where information not known to self and information is also not known to others is found, is called as
    • Open
    • Hidden
    • Blind
    • Unknown

Ans. Blind

 
  • In Johari window, the quadrant where information not known to self but information is known to others is found, is called as
    • Open
    • Hidden
    • Blind
    • Unknown

Ans. Blind

  • In Johari window, the quadrant where information known to self and information is also known to others is found, is called as
    • Open
    • Hidden
    • Blind
    • Unknown

Ans. Open

  • In Johari window, the quadrant where information known to self but information is not known to others is found, is called as
    • Open
    • Hidden
    • Blind
    • Unknown

Ans. Hidden

  • Concept of Johari Window for personality evaluation is stated by
    • Peter Drucker
    • Eric Berne
    • McClelland
    • Joseph Luft and Harrington Ingham

Ans. Joseph Luft and Harrington Ingham

  • In Transactional Analysis the ‘I am OK, you are not OK’ life position is also referred to as
    • Bossing
    • Avoidant
    • Diffident
    • Bohemian

Ans. Bossing

  • Transactional Analysis model was established by
    • Peter Drucker
    • Eric Berne
    • McClelland
    • Joseph Luft and Harrington Ingham

Ans. Eric Berne

  • Transactional Analysis is a model for knowing the quality of
    • Motivation
    • Leadership
    • Personality
    • Attitude

Ans. Personality

  • Which theory of motivation places a premium on the effort-reward relationship
    • Vroom’s
    • McClelland’s
    • Equity
    • Hertzberg

Ans. Vroom’s

  • Theory Z of motivation is stated by
    • McGregor
    • Carrot and Stick
    • Ouchi
    • Skinner

Ans. Ouchi

  • All the responsible and active persons are included in which category by McGregor
    • Theory X
    • Theory y
    • Both
    • None

Ans. Theory Y

 
  • The theory X of McGregor simulates to
    • Participative leadership
    • Autocratic leadership
    • Democratic leadership
    • Supportive leadership

Ans. Autocratic leadership

  • Theory X and Theory Z model of motivation is stated by
    • Maslow
    • McGregor
    • McClelland
    • Alderfer

Ans. McGregor

  • Porter and Lawler Models states about
    • Leadership
    • Learning Capability
    • Motivation
    • Perception

Ans. Motivation

  • Alderfer’s relatedness need simulates which need of Maslow
    • Self-actualization
    • Physiological need
    • Safety need
    • Social need

Ans. Social need

  • Which need of Maslow simulates with Motivational factor of Hertzberg
    • Physiological need
    • Safety need
    • Social need
    • Esteem need

Ans. Esteem need

  • That element is not included in motivational factor by Hertzberg
    • Work itself
    • Possibility of growth
    • Interpersonal relationship
    • Achievement

Ans. Interpersonal relationship

  • That element is not included in hygienic factor of motivation by Hertzberg
    • Status
    • Company policy and Administration
    • Recognition
    • Working condition

Ans. Recognition

  • Motivation-Hygiene theory is stated by
    • Maslow
    • Hertzberg
    • Mc gregor
    • Vroom

Ans. Hertzberg

  • According to Maslow, self-respect, self-confidence, recognition comes in
    • Safety need
    • Social need
    • Self-actualization need
    • Esteem need

Ans. Esteem need

  • Which need is at the top of the hierarchy according to its priority
    • Physiological need
    • Safety need
    • Esteem need
    • Self- actualization need

Ans. Physiological need

 
  • Valence and expectancy relates with motivation in Vroom model as
    • Motivation = Valence + Expectancy
    • Motivation = Valence x Expectancy
    • Motivation = Valence – Expectancy
    • Motivation = Valence / Expectancy

Ans. Motivation = Valence x Expectancy

  • “Valence and Expetency” theory of motivation is stated by
    • Mc Gregor
    • Vroom
    • Adam
    • Alderfer

Ans. Vroom

  • Immaturity – Maturity theory is stated by
    • Blake & Mouton
    • Bennis
    • Argyris
    • Fiedler

Ans. Argyris

  • ERG model of motivation is stated by
    • Herzberg
    • Maslow
    • Alderfer
    • McClelland

Ans. Alderfer

  • Who states that power, affiliation and achievement has a significant role in motivation
    • Herzberg
    • Maslow
    • Alderfer
    • McClelland

Ans. McClelland

  • Two factor theory is given by
    • Herzberg
    • Maslow
    • Alderfer
    • McClelland

Ans. Herzberg

  • Theory of need hierarchy is stated by
    • Herzberg
    • Maslow
    • Alderfer
    • McClelland

Ans. Maslow

  • Ability is
    • Knowledge + Skill
    • Knowledge – Skill
    • Knowledge x Skill
    • Knowledge / Skill

Ans. Knowledge x Skill

  • Organisational behaviour models like autocratic, custodial, supportive and collegial is given by
    • F W Taylor
    • Elton Mayo
    • Keith Davis
    • David Cock

Ans. Keith Davis

  • Organisational Behaviour is popularized by
    • F W Taylor
    • Elton Mayo
    • Keith Davis
    • David Cock

Ans. Elton Mayo

 
  • Grand strategy matrix is based on the parameter like
    • Market Share and Market Growth
    • Market Growth and Competitive Position
    • Financial Position and Competitive Position
    • Stability Position and Industry Position

Ans. Market Growth and Competitive Position

  • Similar to BCG matrix, which matrix is also called as Portfolio Matrix
    • SPACE Matrix
    • Grand strategy Matrix
    • IE Matrix
    • Quantitative Strategic Planning Matrix

Ans. IE Matrix

  • In BCG matrix, the quadrant that show low market share and low market growth is called as
    • Star
    • Cash cow
    • Question mark
    • Dog

Ans. Dog

  • In BCG matrix, the quadrant that show low market share and high market growth is called as
    • Star
    • Cash cow
    • Question mark
    • Dog

Ans. Question mark 

  • In BCG matrix, the quadrant that show high market share and low market growth is called as
    • Star
    • Cash cow
    • Qusetion mark
    • Dog

Ans. Cash cow

  • In BCG matrix, the quadrant that show high market share and high market growth is called as
    • Star
    • Cash cow
    • Question mark
    • Dog

Ans. Star

  • Which two are external strategic position in SPACE matrix
    • Financial Position and Growth Potential
    • Financial Position and Competitive Position
    • Competitive Position and Stability Position
    • Stability Position and Industry Position

Ans. Stability Position and Industry Position

  • Which two are internal strategic position in SPACE matrix
    • Financial Position and Growth Potential
    • Financial Position and Competitive Position
    • Competitive Position and Stability Position
    • Stability Position and Industry Position

Ans. Financial Position and Competitive Position

  • According to SPACE matrix, the fourth quadrant is for
    • Aggressive
    • Conservative
    • Competitive
    • Defensive

Ans. Competitive

  • The following personality that is not included as a parameter of strategy evaluation in SPACE matrix is
    • Conservative
    • Aggressive
    • Submissive
    • Defensive

Ans. Submissive

 
  • The full form of SPACE matrix is
    • Strategic performance and Action Evaluation matrix
    • Strategic Position and Action Evaluation matrix
    • Strategic positioning and Action Elaboration matrix
    • Strategic Point and Action Experimentation matrix

Ans. Strategic Position and Action Evaluation matrix

  • The type of retrenchment strategy in which firm encounters multiple years of declining financial performance subsequent to a period of prosperity is called as
    • Survival strategy
    • Turnaround strategy
    • Liquidation strategy
    • Divestment strategy

Ans. Turnaround strategy

  • The types of diversification strategy in which the firm can develop new products that are technologically unrelated to its current product line and could appear to its current customer is called as
    • Conglomerate diversification
    • Concentric diversification
    • Horizontal diversification
    • None

Ans. Horizontal diversification

  • The types of diversification strategy in which the firm may seek new opportunities which have no relation with its current technology, product or market is called as
    • Conglomerate diversification
    • Concentric diversification
    • Horizontal diversification
    • None

Ans. Conglomerate diversification

  • When a firm has a strong competitive position but industry attractiveness is low, then the type of diversification strategy is called as
    • Conglomerate diversification
    • Concentric diversification
    • Horizontal diversification
    • None

Ans. Concentric diversification

  • An organisation goes for international expansion through
    • Through Direct Investment
    • Through Joint Venture and Exporting
    • Through strategic Alliance and Licensing
    • All

Ans. All

  • Merger of two company where there is no common business area is called as
    • Vertical merger
    • Product extension merger
    • Conglomeration
    • Horizontal Merger

Ans. Conglomeration

  • The type of strategy in which two or more organizations share resources, capabilities, or distinctive competencies to pursue some business purpose is called as
    • Merger
    • Joint Venture
    • Strategic Alliance
    • Long term contracts

Ans. Strategic Alliance

  • The type of growth strategy in which the parties agree to develop, for a finite time, a new entity and new assets by contributing equity is called as
    • Acquisition
    • Merger
    • Joint Venture
    • Take over

Ans. Joint Venture

  • The growth strategy in which two firms, often of about the same size, agree to go forward as a single new company rather than remain separately owned and operated is called as
    • Acquisition
    • Merger
    • Joint Venture
    • Take over

Ans. Merger

 
  • In Ansoff Model, when new product is targeted to new market then the strategy is called as
    • Diversification strategy
    • Product Development Strategy
    • Market Penetration Strategy
    • Market Development Strategy

Ans. Diversification Strategy

  • In Ansoff Model, when new product is targeted to current market then the strategy is called as
    • Diversification strategy
    • Product Development Strategy
    • Market Penetration Strategy
    • Market Development Strategy

Ans. Product Development Strategy

  • In Ansoff Model, when current product is targeted to new market then the strategy is called as
    • Diversification strategy
    • Product Development Strategy
    • Market Penetration Strategy
    • Market Development Strategy

Ans. Market Development Strategy

  • In Ansoff Model, when current product is targeted to current market then the strategy is called as
    • Diversification strategy
    • Product Development Strategy
    • Market Penetration Strategy
    • Market Development Strategy

Ans. Market Penetration Strategy

  • Product-Market expansion grid is otherwise called as
    • Porter’s five forces model
    • Porter’s Generic Strategy
    • Ansoff Model
    • None

Ans. Ansoff Model

  • The stability strategy in which firm’s old and obsolete product ot technology is being replaced by a new one is called as
    • Harvesting strategy
    • Stable growth
    • Holding strategy
    • Endgame Strategy

Ans. Endgame strategy

  • The stability strategy in which firm goes for cost cutting and price increase in its product as it has a dominant market share is called as
    • Harvesting strategy
    • Stable growth
    • Holding strategy
    • Divesting Strategy

Ans. Harvesting strategy

  • The stability strategy in which the company continues at its present rate of development is called as
    • Harvesting strategy
    • Stable growth
    • Holding strategy
    • Divesting Strategy

Ans. Holding strategy

  • According to Porter’s three generic competitive strategy, the firm that is going for niche marketing is categorized in
    • Cost group
    • Differentiation group
    • Focus group
    • All group

Ans. Focus group

  • According to Porter’s three generic competitive strategy, the firm targeting narrow segment by lowering cost is categorized as
    • Cost leadership
    • Differentiation
    • Cost focus
    • Focused Differentiation

Ans. Cost focus

 
  • Three generic competitive strategy is given by
    • karl Rogers
    • Peter Drucker
    • Michael Porter
    • Philip Kotler

Ans. Michael Porter

  • In Porter value chain analysis, that elements come in the group of Support Activities
    • Marketing ans Sales
    • Inbound Logistics
    • Technology Development
    • Service

Ans. Technology Development

  • In Porter value chain analysis, which elements come in the group of Primary Activities
    • Firm Infrastructure
    • Procurement
    • Operation
    • Human Resource Management

Ans. Operation

  • Value chain Network is given by
    • Karl Rogers
    • Peter Drucker
    • Michael Porter
    • Philip Kotler

Ans. Michael Porter

  • Porter’s five force model is  also called as
    • Competitive Model
    • Industrial Analysis
    • Generic Analysis
    • None

Ans. Industrial Analysis

  • According to Michael Porter, which is not the competitive force
    • The potential entrants
    • The substitute products
    • The credibility of the customer
    • The bargaining power of suppliers

Ans. The credibility of the customer

  • The five forces framework for analyzing the competitive environment developed by
    • Karl Rogers
    • Peter Drucker
    • Michael Porter
    • None

Ans. Michael Porter

  • Find the correct statements
    • The goals are broad while objectives are specific
    • Goals are not quantified while objectives are quantified
    • Goals are more influenced by external environment
    • All are correct

Ans. All are correct

  • Ultimate and results which are to be accomplaished by the overall plan over a specified period of time is called as
    • Rules
    • Policy
    • Objectives
    • Budgets

Ans. Objectives

  • Statments of financial resources set aside for specific activities in a given period of time is called as
    • Rules
    • Policy
    • Objectives
    • Budgets

Ans. Budgets

 
  • A detailed set of instructions for performing a sequence of actions that occur often or regularly is callled as
    • Project
    • Policy
    • Procedure
    • Rules

Ans. Procedure

  • An athelete with a grade point average below 2 cannot be a member of university team is an example of
    • Project
    • Policy
    • Procedure
    • Rules

Ans. Rules

  • Statements of specific action to be taken in a given situation is called as
    • Project
    • Policy
    • Procedure
    • Rules

Ans. Rules

  • General Guidelines for decision making is called as
    • Project
    • Policy
    • Procedure
    • Rules

Ans. Policy

  • A single use plan that covers a larger set of activities is called as
    • Project
    • Programme
    • Policies
    • Procedure

Ans. Programme

  • A broad goal that reflects purpose, competencies and place of the organisation in the world and that is permanent in nature is called as
    • Vision
    • Mission
    • Goal
    • Objective

Ans. Mission

  • The purpose of stating what an organization wishes to achieve in the long run is called as
    • Vision
    • Mission
    • Value
    • Objective

Ans. Vision

  • In SECI model of knowledge creation, when explicit knowledge transforms to another in tacit way is called
    • Socialization
    • Externalization
    • Combination
    • Internalization

Ans. Internalization

  • In SECI model of knowledge creation, when explicit knowledge transforms to another in explicit way is called
    • Socialization
    • Externalization
    • Combination
    • Internalization

Ans. Combination

  • In SECI model of knowledge creation, when tacit knowledge transforms to another in explicit way is called
    • Socialization
    • Externalization
    • Combination
    • Internalization

Ans. Externalization

 
  • In SECI model of knowledge creation, when tacit knowledge transforms to another in tacit form is called
    • Socialization
    • Externalization
    • Combination
    • Internalization

Ans. Socialization

  • CAD stands for
    • Computer Added Design
    • Computer Analyze Decision
    • Computer Aided Design
    • Computer Automatic Design

Ans. Computer Aided Design

  • Informal internal knowledge is called
    • Explicit knowledge
    • Structured knowledge
    • External knowledge
    • Tacit knowledge

Ans. Tacit knowledge

  • Decision Support system is used by
    • Lower level Manager
    • Middle level Manager
    • Higher level Manager
    • All of them

Ans. Middle level Manager

  • Which stage of decision making process, manager locate the problem
    • Design stage
    • Selection stage
    • Intelligence stage
    • Implementation stage

Ans. Intelligence stage

  • Processed data is called
    • Facts
    • Figures
    • Information
    • Knowledge

Ans. Information

  • Most operational information flows
    • Diagonally
    • Vertically
    • Horizontally
    • Circularly

Ans. Horizontally

  • A system with feedback and control components is sometimes called as
    • Balancing system
    • Active System
    • Cybernetic system
    • Interconnected system

Ans. Cybernetic system

  • Who had advanced the Stewardship theory of Corporate Governance
    • J H Davis et al
    • D R Dalton et al
    • D C Hambrick et al
    • None

Ans. J H Davis et al

  • Strategising within frame work is an approach of
    • Management
    • Governance
    • Stake holder
    • Administration

Ans. Governance

 
  • A description of the organization as a small raft navigating a raging river
    • Calm water metaphor
    • Cool water metaphor
    • White water rapids
    • Red water rapids

Ans. White water rapids

  • Advance form of organizational design
    • Simple organization
    • Divisional Organisation
    • Matrix organisation
    • Functional Organisation

Ans. Matrix organisation

  • The bureaucratic structure that is high in specialization, formalization and centralization found in which organizational structure
    • Mechanistic organization
    • Organic Organization
    • Motivational organization
    • Biological Organisation

Ans. Mechanistic organization

  • Software that is designed to imitate the structure of brain cells and connections among them
    • Telepathy
    • Neural Network
    • Fuzzy Logic
    • Hypnotics

Ans. Hypnotics

  • Judgmental shortcuts is otherwise called as
    • Hypnotics
    • Rationality
    • Heuristic
    • Escalation of comment

Ans. Heuristic

  • SWOT is also written as
    • OWTS
    • TOWS
    • TSWO
    • OWST

Ans. TOWS

  • Any of the strengths that represent unique skills or resources that can determine the organisation’s competitive edge
    • Competitive Advantage
    • Core competency
    • Strategic Advantage
    • USP

Ans. Core competency

  • MBO is stated by
    • Mc Claren
    • Maslow
    • Mc Grath
    • Peter Drucker

Ans. Peter Drucker

  • A firm’s obligation, beyond that required by the law and economics, to pursue long term goals that are beneficial to society
    • Social Obligation
    • Social responsiveness
    • Social responsibility
    • Social ethics

Ans. Social responsibility

  • A system of working at home on a computer that is linked to the office
    • Outsourcing
    • Tele counting
    • Telecommuting
    • Tele Printing

Ans. Telecommuting

 
  • Narrow focus in which one sees things solely through one’s own view from one’s own perspective
    • Patriotism
    • Parochialism
    • Altruism
    • Anarchism

Ans. Parochialism

  • Situational approach is otherwise called as
    • System approach
    • Contingency approach
    • Human resource approach
    • Quantitative approach

Ans. Contingency approach

  • Modern approach of management is based on
    • System approach
    • Contingency approach
    • Human resource approach
    • Quantitative approach

Ans. Contingency approach

  • Hawthorne study is the contribution of
    • Weber
    • Mayo
    • Fayol
    • Chester Bernard

Ans. Mayo

  • Bureaucratic Management theory is stated by
    • Weber
    • Mayo
    • Fayol
    • Chester Bernard

Ans. Weber

  • Administrative Management theory is stated by
    • Weber
    • Mayo
    • Fayol
    • Chester Bernard

Ans. Fayol

  • 14 principle of management is stated by
    • Gantt
    • Gilberth
    • Taylor
    • Henry Fayol

Ans. Henry Fayol

  • Who is not major contributors of scientific management
    • Gantt
    • Gilberth
    • Taylor
    • Henry Fayol

Ans. Henry Fayol

  • The term, therbligs is related to
    • Time study technique
    • Method study technique
    • Motion study technique
    • Tag study technique

Ans. Motion study technique

  • Motion study is first observed by
    • Henry Foyol
    • Frederick Taylor
    • Gilberth
    • Elton Mayo

Ans. Gilberth

 
  • Father of scientific management
    • Henry Foyol
    • Frederick Taylor
    • Gilberth
    • Elton Mayo

Ans. Frederick Taylor

  • Doing the right tasks
    • Efficiency
    • Effectiveness
    • Management
    • Productivity

Ans. Effectiveness

  • Doing the task Correctly
    • Efficiency
    • Effectiveness
    • Management
    • Productivity

Ans. Efficiency

  • The act of assigning formal authority and responsibility for completion of activities to a subordinate
    • Dividend
    • Accountability
    • Delegation
    • Departmentation

Ans. Delegation

  • The process in which suppliers will ship directly to the end consumers rather than to the seller
    • Distant shipping
    • Divert shipping
    • Drop shipping
    • Diagonal shipping

Ans. Drop shipping

  • Communication that cuts across both work areas and organizational level
    • Diagonal communication
    • Horizontal communication
    • Lateral communication
    • Vertical communication

Ans. Diagonal communication

  • Communication that takes place among employees on the same organizational level
    • Diagonal communication
    • Horizontal communication
    • Lateral communication
    • Vertical communication

Ans. Lateral communication

  • Organization that consists of a small core of full time employees and that hires outside specialties temporarily
    • Variable Organization
    • Viscous Organization
    • Varicose Organization
    • Virtual Organization

Ans. Virtual Organization

  • Obligation or expectation to perform by the employee
    • Reward
    • Responsiveness
    • Responsibility
    • Rector ship

Ans. Responsibility

  • The right to control activities of other departments as they relate to specific staff responsibilities
    • Mixed Authority
    • Line Authority
    • Staff Authority
    • Functional Authority

Ans. Functional Authority

 
  • The authority that provide line managers with advice and services is called as
    • Mixed Authority
    • Line Authority
    • Staff Authority
    • Single Authority

Ans. Staff Authority

  • The ability to exert influence is called as
    • Power
    • Authority
    • Administration
    • Leadership

Ans. Power

  • Right inherent in a managerial position
    • Power
    • Authority
    • Administration
    • Leadership

Ans. Authority

  • The social approach where organizations looks for ways to respect and preserve the earth and its natural resources
    • Dark Green Approach
    • Light Green Approach
    • market Approach
    • Stake holder Approach

Ans. Dark Green Approach

  • The social approach in which organizations exhibit little environmental sensitivity
    • Dark Green Approach
    • Light Green Approach
    • Market Approach
    • Stake holder Approach

Ans. Light Green Approach

  • State of emotional, mental and physical exhaustion that results from continued exposure to high stress
    • Rust out condition
    • Burn out condition
    • Burst out condition
    • Roster syndrome

Ans. Burnout condition

  • Reality shock syndrome is stated by
    • Harrison
    • Hall
    • Hamburger
    • Freidman

Ans. Hall

  • An individual reaction to the difference between high job expectations and the frustrating day to day realities of the workplace
    • Revolving job syndrome
    • Reality job syndrome
    • Reality shock syndrome
    • Revolving shock syndrome

Ans. Reality shock syndrome

  • The act of delegating power and authority to a subordinate
    • Decentralization
    • Centralization
    • Empowerment
    • Enlargement

Ans. Empowerment

  • The combing of various operations at a similar level into one job
    • Job enrichment
    • Job rotation
    • Job enlargement
    • Job specification

Ans. Job enlargement

 
  • Motivational job design is stated by
    • Henry Foyal
    • J Richard Hackman
    • Simon
    • Maslow

Ans. J Richard Hackman

  • When authority and accountability have been passed down to lower level, it is called as
    • Centralisation
    • Division of work
    • Decentralization
    • Departmentation

Ans. Decentralization

  • The organizational structure that specifies who reports to whom in the organization
    • Organizational Climate
    • Organizational culture
    • Organizational hierarchy
    • Organizational Platform

Ans. Organizational hierarchy

  • The group of employees and tasks is generally referred to as
    • Decentralization
    • Division of labour
    • Departmentation
    • Centralization

Ans. Departmentation

  • The process of dividing total workload into tasks for easy and logical work for performance
    • Decentralization
    • Division of labour
    • Centralization
    • Organizational Hierarchy

Ans. Division of labour

  • Continuous line of authority that extends from the highest levels in an organization to the lowest levels and clarifies who reports to whom
    • Unit of command
    • Chain of command
    • Span of control
    • Organizational Structure

Ans. Chain of command

  • Framework that managers devise for dividing and coordinating the activities of members of organization
    • Organizational hierarchy
    • Organizational culture
    • Organizational structure
    • Organizational climate

Ans. Organizational structure

  • A single use plan that covers relatively large set of activities
    • Procedure
    • Program
    • Project
    • Rule

Ans. Program

  • The statement that unveils permanent part of organization’s identity, its purpose, competencies and place in the world
    • Policy
    • Rule
    • Mission
    • Procedure

Ans. Mission

  • Bounded rationality theory is stated by
    • Herzberg
    • Harminger
    • Herbert simon
    • Henry Fayol

Ans. Herbert simon

 
  • The theory that points out, decision maker must cope with inadequate information about the nature of the problem and its possible solutions
    • Dialectical syndrome
    • Devil’s advocate method
    • Bounded rationality
    • Boundary less organization

Ans. Bounded rationality

  • Out of frustration with discrimination and the perception that there is little chances for advancement, many minorities simply leave their jobs and start their own business.  Situation is called as
    • Round the door syndrome
    • Glass ceiling syndrome
    • Revolving door syndrome
    • Disguise syndrome

Ans. Revolving door syndrome

  • Learning process, the workers are more directly involved in the actual work and shows greater team spirit
    • Single loop learning
    • Multiloop Learning
    • Double loop learning
    • Standardized Learning

Ans. Double loop learning

  • Learning process, creativity coming from joint effort among organizational members
    • Geometric Learning
    • Generative Learning
    • Adaptive Leraning
    • Acceptable Learning

      Ans. Generative Learning

  • Learning process, managers copy with the change
    • Geometric Learning
    • Generative Learning
    • Adaptive Leraning
    • Acceptable Learning

Ans. Adaptive Learning

  • In 5’S principal, sweep is otherwise called as
    • Sustain
    • Sort
    • Standardize
    • Shine

Ans. Shine

  • 5S’ Principal is the concept of
    • India
    • Japan
    • China
    • USA

Ans. Japan

  • “A place for everything, everything in its place” is
    • American Management
    • 5S’ Principle
    • Peter Principle
    • A Chinese Principal

Ans. 5S’ Principal

  • Managers see the foreign countries and their people as inferior to those of the home country
    • Ethnocentric Manager
    • Geocentric Manager
    • Polycentric Manager
    • Regiocentric Manager

Ans. Ethnocentric Manager

  • Managers of which country seem to be more concerned with long term implication and allow subordinates to participate in decision making process
    • USA
    • South Korea
    • Japan
    • India

Ans. Japan

 
  • In Japan, managers emphasize group harmony and cohesion expressed in the concept of
    • Wa
    • In-wa
    • On-wa
    • Off-wa

Ans. Wa

  • In which country,organisations are quite hierarchical with family members occupying key position
    • Japan
    • Korea
    • China
    • USA

Ans. Korea

  • Keiretsu network organisation is mainly observed in
    • Japan
    • Korea
    • China
    • USA

Ans. Japan

  • A tight collusion model between government and individual conglomerate, called as Chaebol is observed
    • Japan
    • Korea
    • China
    • USA

Ans. Korea

  • Consensus forming group decisions, called as ringsei found in
    • Japan
    • Korea
    • China
    • USA

Ans. Japan

  • Six Sigma is the philosophy of which country
    • USA
    • China
    • Japan
    • Korea

Ans. USA

  • Sudden death caused by overworking is called as Karoshi in
    • Japan
    • Korea
    • China
    • USA

Ans. Japan

  • JIT systems are called as Kanban (Card/Signal)
    • Japan
    • Korea
    • China
    • USA

Ans. Japan

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