Principal of Management, Organisational Behaviour, Human Resource Management & Strategic Management
by Madan Mohan
- A predisposition to behave in a certain way and to take particular point of view
- Motivation
- Behaviour
- Perception
- Attitude
Ans. Attitude
- Screening of those elements which create conflict and threatening situation in people is called as
- Response silence
- Resonse disposition
- Perceptual defence
- Maintenance of cognitive consistency
Ans. Perceptual defence
- Set of predispositions which are determined not by the familiarity of the stimulus situations but by the person’s own cognitive predisposition is calles as
- Response silence
- Resonse disposition
- Perceptual defence
- Maintenance of cognitive consistency
Ans. Response silence
- Person’s tendency to perceive familiar stimuli rather than unfamiliar one is called as
- Response silence
- Resonse disposition
- Perceptual defence
- Maintenance of cognitive consistency
Ans. Response disposition
- In an organisation point of view, loss of memory is called as
- Amnesia
- Extinction
- Implicitness
- Spontaneous recovery
Ans. Extinction
- Anything that increases the strength of response and tends to induce repetitions of the behaviour is called as
- Drive
- Conditioning
- Response
- Reinforcement
Ans. Reinforcement
- The conditioned learning theory was propounded by
- Thoradike
- Maslow
- Pevlov
- Luther Gullick
Ans. Maslow
- Operant Conditioning implies that behavior is
- Involuntary in nature
- Voluntary in nature
- Both
- None
Ans. Voluntary in nature
- Any objects existing in the environment as perceived by the indivisual is called as
- Cue
- Drive
- Generalisation
- None
Ans. Cue
- Any strong stimulus that impels action is called as
- Cue
- Drive
- Response
- Reinforcement
Ans. Drive
- A change touches a sequence of related and supporting changes is called as
- Chain effect
- Domino effect
- Both
- None
Ans. Both
- When a person is chronically under-worked and his skills are under utilized, syndrome is called as
- Rust out
- Karoshi
- Burn out
- Burst Out
Ans. Rust out
- The syndrome wherein a person breaks down physically and emotionally due to continuous over-work over a long period of time is callled as
- Rust out
- Karoshi
- Burn out
- Burst Out
Ans. Burn out
- The negotiation process in which gain to one party is similar amount of loss to another is
- Integrative Bargaining
- Collective Bargaining
- Distributive Bargaining
- None
Ans. Distributive Bargaining
- The process of conflict resolution in which emphasis is given to common interests that exist between indivisual or group is
- Avoidance
- Compromise
- Confrontation
- Smoothing
Ans. Smoothing
- Feeling arising out of inadequate definition of roles is known as
- Role ambiguity
- Role perception
- Role conflict
- Role expectation
Ans. Role ambiguity
- Types of role conflict, in which role requirements violate the needs, values or capacities of the person is called as
- Intra sender role conflict
- Inter sender role conflict
- Inter role conflict
- Role-self conflict
Ans. Role-self conflict
- The type of goal conflict is very relevant in organizational behaviour
- Approach-Approach conflict
- Approach-Avoidance conflict
- Avoidance-Avoidance conflict
- All
Ans. Approach-Avoidance conflict
- Approach-Avoidance conflict is a type of
- Role conflict
- Goal Conflict
- Vertical conflict
- Intra group conflict
Ans. Goal Conflict
- “Conflict has some positive impact in a group” is the concept of
- Traditional theorists
- Human Relation theorists
- Interactionist theorists
- None
Ans. Interactionist theorists
- The conflict resulting into anxiety, tension frustration or hostility due to one’s emotional involvement, may be termed as
- Perceived conflict
- Felt conflict
- Manifest Conflict
- Conflict aftermath
Ans. Manifest conflict
- Conflict behavior like sabotage, aggression, withdrawal is observed in
- Manifest Conflict
- Felt conflict
- Perceived conflict
- Latent conflict
Ans. Manifest Conflict
- The conflict episode in which conflict is in the sub conscious mind is called as
- Manifest Conflict
- Felt conflict
- Perceived conflict
- Latent conflict
Ans. Latent conflict
- The condition of objective incompatibility between values and goals is called as
- Altercation
- Difference
- Conflict
- Counter action
Ans. Conflict
- Which of the following is not considered as a leadership style
- Task oriented leadership style
- Society oriented leadership style
- Employee oriented leadership style
- Autocratic leadership style
Ans. Society oriented leadership style
- The concept of task oriented and people oriented leadership was developed by
- John Berry
- Maxwell
- Blake and Mouton
- Hertzberg
Ans. Blake and Mouton
- Tridimensional Grid model of leadership determination is given by
- Renis Likert
- Reddin
- Fiedler
- Robert House Evan
Ans. Reddin
- What is the most effective attribute of an effective leader
- Behaviour
- Character
- Drive
- Influence
Ans. Influence
- Who developed the Two-dimensional Managerial Grid
- Blake & Mouton
- McCarthy
- Howthrone
- W A Taylor
Ans. Blake & Mouton
- Managerial grid type of leadership determination model is given by
- Renis Likert
- Reddin
- Fiedler
- Blake and Mouton
Ans. Blake and Mouton
- Employee-Production Orientation model of leadership determination is a
- Attitude concerned model
- Behaviour concerned model
- Relationship orientation model
- Task orientation model
Ans. Behaviour concerned model
- Exploitative autocratic leadership style is seen in
- Managerial grid system
- Employee-Production Orientation System
- Likert’s Management System
- Tridimensional Grid System
Ans. Likert’s Management System
- The leadership style in which centralized decision making is there but motivation style is positive is called as
- Benevolent Autocratic Leadership
- Strict Autocratic Leadership
- Participative Leadership
- Free rein Leadership
Ans. Benevolent Autocratic Leadership
- The leadership style in which leader decentralizes his decision making process is called as
- Benevolent Autocratic Leadership
- Participative Leadership
- Strict Autocratic Leadership
- Free rein Leadership
Ans. Participative Leadership
- The leadership style in which leader completely gives freedom to subordinates in decision making is called as
- Benevolent Autocratic Leadership
- Participative Leadership
- Strict Autocratic Leadership
- Free rein Leadership
Ans. Free rein Leadership
- Contingency theory of leadership is also called as
- Trait theory of leadership
- Behaviourial theory of leadership
- Charismatic theory of leadership
- Situational theory of leadership
Ans. Situational theory of leadership
- Leadership is acquired through learning and experience is the concept of
- Trait theory of leadership
- Behaviourial theory of leadership
- Charismatic theory of leadership
- Situational theory of leadership
Ans. Trait theory of leadership
- Leadership is shown by a person’s acts than by his traits is the concept of
- Trait theory of leadership
- Behaviourial theory of leadership
- Charismatic theory of leadership
- Situational theory of leadership
Ans. Behaviourial theory of leadership
- Leaders who provide indivisualised consideration and intellectual stimulation and who possess charisma is known as
- Transactional leader
- Situational leader
- Visionary leader
- Transformational leader
Ans. Transformational leader
- A leader is born and is not made is the concept of
- Trait theory of leadership
- Behaviourial theory of leadership
- Charismatic theory of leadership
- Situational theory of leadership
Ans. Charismatic theory of leadership
- “Organisational learning” and “Learning organization” are
- Same
- Different
- Reverse to each other
- Complementary to each other
Ans. Complementary to each other
- 5 traits theory for personality judgment is stated by
- Eysenck
- Raymond Cattel
- Murray
- Costa and Murree
Ans. Costa and Murree
- 3 traits theory for personality judgment is stated by
- Eysenck
- Raymond Cattel
- Murray
- Costa and Murree
Ans. Raymond Cattel
- 16 trait theory for personality judgment is stated
- Eysenck
- Raymond Cattel
- Murray
- Costa and Murree
Ans. Eysenck
- 20+ need theory for personality judgment is stated by
- Eysenck
- Raymond Cattel
- Murray
- Costa and Murree
Ans. Murray
- The drive to become what one is
- Self-awareness
- Self-actualization
- Self-efficiency
- Self esteem
Ans. Self-actualization
- Leaders who provide indivisualised consideration and intellectual stimulation and who possess charisma is known as
- Transactional leader
- Transformational leader
- Situational leader
- Visionary leader
Ans. Transformational leader
- Joseff Tiffin established a rating scale that mainly used in military is
- Behavioural expectation scale
- Behavioural observation scale
- Forced choice description
- Grading Scale
Ans. Forced choice description
- Where anchors are illustration that helps to define as superior, average or below average, the behaviour of the employee, the rating scale is known as
- Behavioural expectation scale
- Behavioural observation scale
- Forced choice description
- Grading Scale
Ans. Grading Scale
- The conditioned learning theory was propounded by
- Thiradike
- Maslow
- Pavlov
- Luther Gullick
Ans. Pavlov
- Balance theory of group formation states that
- Individual affiliate one another because of spatial proximity
- The more activities person share, more will be the interaction
- Similar attitude towards a common object, basis of group formation
- Group formation is on the basis of social exchange
Ans. Similar attitude towards a common object, basis of group formation
- The obstruction in communication caused due to differences in individual’s interpretation of words and symbols, is known as
- Psychological barrier
- Social barrier
- Organisational barrier
- Semantic barrier
Ans. Semantic barrier
- The process of forming opinions based on one element from a group elements, and generalizing that perceptions to all other elements is called as
- Projection
- Halo effect
- Stereotyping
- Meta communication
Ans. Halo effect
- A perceptual process by which we try to attribute our own thoughts and feeling to others is called as
- Projection
- Halo effect
- Stereotyping
- Meta communication
Ans. Projection
- The tendency of categorizing people into a single class on the basis of some trait is called as
- Projection
- Halo effect
- Stereotyping
- Meta communication
Ans. Stereotyping
- A person whose communication network frequently extends into the organisation’s external environment is called as
- Liaisons
- Gatekeeper
- Isolates
- Cosmopolites
Ans. Cosmopolites
- Someone who has very little or no conflict with other members of the organisation is called as
- Liaisons
- Gatekeeper
- Isolates
- Cosmopolites
Ans. Isolates
- An individual who serves as a communication link between groups but is not a member of either group is
- Liaisons
- Gatekeeper
- Isolates
- Cosmopolites
Ans. Liaisons
- The person who passes information to someone is
- Liaisons
- Gatekeeper
- Isolates
- Cosmopolites
Ans. Gatekeeper
- Unintelligible or meaningless talk or writing, familiar only to a group of person is called as
- Gossip
- Noise
- Jargon
- Rumour
Ans. Jargon
- An additional idea accompanying every idea that is expressed is called as
- Gossip
- Meta communication
- Jargon
- Rumour
Ans. Meta communication
- Type of grapevine information which is communicated without any standard of evidence being present is called as
- Gossip
- Noise
- Jargon
- Rumour
Ans. Rumour
- Grapevine channel of communication is also called as
- Formal communication
- Informal communication
- Both formal and informal
- None
Ans. Informal communication
- The informal communication channel in which the individual communicates with only those individuals whom he trusts is
- Single Strand
- Gossip
- Probability
- Cluster
Ans. Cluster
- The informal communication channels in which an individual communicates non selectively is
- Single Strand
- Gossip
- Probability
- Cluster
Ans. Gossip
- Which types of communication channel are not formal
- Wheel type
- Inverted V type
- Cluster type
- Circular type
Ans. Cluster type
- The formal communication model in which an individual is allowed to communicate with his immediate superior as well as his superior’s superior is
- Wheel model
- Free flow model
- Inverted V Model
- Circular model
Ans. Inverted V Model
- Latin word of communication is
- De commune
- La commis
- Communis
- Commecent
Ans. Communis
- If mental age is 50, Chronological age is 40 then Intelligence quotient is
- 100
- 125
- 150
- 200
Ans. 125
- The group decision making in which only two alternative has been proposed is
- Delphi technique
- Nominal group technique
- Brain storming
- Dialectic Decision method
Ans. Dialectic Decision method
- The group decision making process in which mainly subjective collection of data are occurred through mail is
- Delphi technique
- Nominal group technique
- Brain storming
- Dialectic Decision method
Ans. Delphi technique
- The group decision making in which structured ideas and restricted verbal communication is there is
- Delphi technique
- Nominal group technique
- Brain storming
- Dialectic Decision method
Ans. Nominal group technique
- The concept ‘Delphi Technique’ is developed by
- Alex F. Osborn
- J. J. Gordon
- Andra Delbecq & Andrew van de ven
- Rand corporation
Ans. Rand corporation
- The concept ‘Nominal Group Technique’ is developed by
- Alex F. Osborn
- J. J. Gordon
- Andra Delbecq & Andrew van de ven
- Rand corporation
Ans. Andra Delbecq & Andrew van de ven
- The concept ‘Brain Storming’ is developed by
- Alex F. Osborn
- J. J. Gordon
- Andra Delbecq & Andrew van de ven
- Rand corporation
Ans. Alex F. Osborn
- The concept ‘synectics’ is developed by
- Alex F. Osborn
- J. J. Gordon
- Andra Delbecq & Andrew van de ven
- Rand corporation
Ans. J. J. Gordon
- A creativity technique based on the fitting together the diverse elements principle for the generation of alternative solutions is referred to as
- Synectics
- Brain-storming
- Nominal grouping
- Creative thinking
Ans. Synectics
- The group decision making process in which quantity of ideas are more emphasized and quality follows later is
- Delphi technique
- Nominal group technique
- Brain storming
- Dialectic Decision method
Ans. Brain storming
- The person who establishes the concept of brain storming is
- Louis Kelso
- Kaplan
- Osborn
- J L Marino
Ans. Osborn
- A team that meets electronically is called as
- Quality Circle
- Functional team
- Virtual team
- Self-managed work team
Ans. Virtual team
- Exchange theory of group formation states that
- Individual affiliate one another because of spatial proximity
- The more activities person share, more will be the interaction
- Similar attitude towards a common object, basis of group formation
- Group formation is on the basis of social exchange
Ans. Group formation is on the basis of social exchange
- Propinquity theory of group formation states that
- Individual affiliate one another because of spatial proximity
- The more activities person share, more will be the interaction
- Similar attitude towards a common object, basis of group formation
- Group formation is on the basis of social exchange
Ans. Individual affiliate one another because of spatial proximity
- Homans Interaction Theory of group formation states that
- Individual affiliate one another because of spatial proximity
- The more activities person share, more will be the interaction
- Similar attitude towards a common object, basis of group formation
- Group formation is on the basis of social exchange
Ans. The more activities person share, more will be the interaction
- End phase of group development stage is called as
- Performing
- Adjourning
- Norming
- Storming
Ans. Adjourning
- The second stage of group development in which individual experience a varying degree of tension is called as
- Storming
- Forming
- Norming
- Adjourning
Ans. Storming
- The first stage of group development in which individual is very cautious is called as
- Storming
- Forming
- Norming
- Adjourning
Ans. Forming
- The group to which an individual likes to belong is
- Secondary group
- Reference group
- Task group
- Out-group
Ans. Reference group
- The group in which subordinates report to a common superior is called as
- Primary group
- Reference group
- Command group
- Task group
Ans. Command group
- Any act implying recognition of another’s presence is called as
- Transactions
- Life script
- Stroking
- Psychological Games
Ans. Stroking
- When the communication has double meaning then the transaction is called as
- Complementary transaction
- Non complementary transaction
- Ulterior Transaction
- None
Ans. Ulterior Transaction
- The ideal complementary transaction is
- Adult-Parent transaction
- Adult-Adult transaction
- Parent-Parent transaction
- Child-Adult transaction
Ans. Adult-Adult transaction
- According to ego stage, which types of child ego is not taken into account
- Natural child
- Adaptive child
- Rebellion Child
- Sympathetic Child
Ans. Sympathetic Child
- The ego stage is based on rationality is included in
- Parent ego
- Child ego
- Adult ego
- All
Ans. Adult ego
- Which types of ego states are not found in the society
- Parent ego
- Child ego
- Youth ego
- Adult ego
Ans. Youth ego
- In Johari window, the quadrant where information not known to self and information is also not known to others is found, is called as
- Open
- Hidden
- Blind
- Unknown
Ans. Blind
- In Johari window, the quadrant where information not known to self but information is known to others is found, is called as
- Open
- Hidden
- Blind
- Unknown
Ans. Blind
- In Johari window, the quadrant where information known to self and information is also known to others is found, is called as
- Open
- Hidden
- Blind
- Unknown
Ans. Open
- In Johari window, the quadrant where information known to self but information is not known to others is found, is called as
- Open
- Hidden
- Blind
- Unknown
Ans. Hidden
- Concept of Johari Window for personality evaluation is stated by
- Peter Drucker
- Eric Berne
- McClelland
- Joseph Luft and Harrington Ingham
Ans. Joseph Luft and Harrington Ingham
- In Transactional Analysis the ‘I am OK, you are not OK’ life position is also referred to as
- Bossing
- Avoidant
- Diffident
- Bohemian
Ans. Bossing
- Transactional Analysis model was established by
- Peter Drucker
- Eric Berne
- McClelland
- Joseph Luft and Harrington Ingham
Ans. Eric Berne
- Transactional Analysis is a model for knowing the quality of
- Motivation
- Leadership
- Personality
- Attitude
Ans. Personality
- Which theory of motivation places a premium on the effort-reward relationship
- Vroom’s
- McClelland’s
- Equity
- Hertzberg
Ans. Vroom’s
- Theory Z of motivation is stated by
- McGregor
- Carrot and Stick
- Ouchi
- Skinner
Ans. Ouchi
- All the responsible and active persons are included in which category by McGregor
- Theory X
- Theory y
- Both
- None
Ans. Theory Y
- The theory X of McGregor simulates to
- Participative leadership
- Autocratic leadership
- Democratic leadership
- Supportive leadership
Ans. Autocratic leadership
- Theory X and Theory Z model of motivation is stated by
- Maslow
- McGregor
- McClelland
- Alderfer
Ans. McGregor
- Porter and Lawler Models states about
- Leadership
- Learning Capability
- Motivation
- Perception
Ans. Motivation
- Alderfer’s relatedness need simulates which need of Maslow
- Self-actualization
- Physiological need
- Safety need
- Social need
Ans. Social need
- Which need of Maslow simulates with Motivational factor of Hertzberg
- Physiological need
- Safety need
- Social need
- Esteem need
Ans. Esteem need
- That element is not included in motivational factor by Hertzberg
- Work itself
- Possibility of growth
- Interpersonal relationship
- Achievement
Ans. Interpersonal relationship
- That element is not included in hygienic factor of motivation by Hertzberg
- Status
- Company policy and Administration
- Recognition
- Working condition
Ans. Recognition
- Motivation-Hygiene theory is stated by
- Maslow
- Hertzberg
- Mc gregor
- Vroom
Ans. Hertzberg
- According to Maslow, self-respect, self-confidence, recognition comes in
- Safety need
- Social need
- Self-actualization need
- Esteem need
Ans. Esteem need
- Which need is at the top of the hierarchy according to its priority
- Physiological need
- Safety need
- Esteem need
- Self- actualization need
Ans. Physiological need
- Valence and expectancy relates with motivation in Vroom model as
- Motivation = Valence + Expectancy
- Motivation = Valence x Expectancy
- Motivation = Valence – Expectancy
- Motivation = Valence / Expectancy
Ans. Motivation = Valence x Expectancy
- “Valence and Expetency” theory of motivation is stated by
- Mc Gregor
- Vroom
- Adam
- Alderfer
Ans. Vroom
- Immaturity – Maturity theory is stated by
- Blake & Mouton
- Bennis
- Argyris
- Fiedler
Ans. Argyris
- ERG model of motivation is stated by
- Herzberg
- Maslow
- Alderfer
- McClelland
Ans. Alderfer
- Who states that power, affiliation and achievement has a significant role in motivation
- Herzberg
- Maslow
- Alderfer
- McClelland
Ans. McClelland
- Two factor theory is given by
- Herzberg
- Maslow
- Alderfer
- McClelland
Ans. Herzberg
- Theory of need hierarchy is stated by
- Herzberg
- Maslow
- Alderfer
- McClelland
Ans. Maslow
- Ability is
- Knowledge + Skill
- Knowledge – Skill
- Knowledge x Skill
- Knowledge / Skill
Ans. Knowledge x Skill
- Organisational behaviour models like autocratic, custodial, supportive and collegial is given by
- F W Taylor
- Elton Mayo
- Keith Davis
- David Cock
Ans. Keith Davis
- Organisational Behaviour is popularized by
- F W Taylor
- Elton Mayo
- Keith Davis
- David Cock
Ans. Elton Mayo
- Grand strategy matrix is based on the parameter like
- Market Share and Market Growth
- Market Growth and Competitive Position
- Financial Position and Competitive Position
- Stability Position and Industry Position
Ans. Market Growth and Competitive Position
- Similar to BCG matrix, which matrix is also called as Portfolio Matrix
- SPACE Matrix
- Grand strategy Matrix
- IE Matrix
- Quantitative Strategic Planning Matrix
Ans. IE Matrix
- In BCG matrix, the quadrant that show low market share and low market growth is called as
- Star
- Cash cow
- Question mark
- Dog
Ans. Dog
- In BCG matrix, the quadrant that show low market share and high market growth is called as
- Star
- Cash cow
- Question mark
- Dog
Ans. Question mark
- In BCG matrix, the quadrant that show high market share and low market growth is called as
- Star
- Cash cow
- Qusetion mark
- Dog
Ans. Cash cow
- In BCG matrix, the quadrant that show high market share and high market growth is called as
- Star
- Cash cow
- Question mark
- Dog
Ans. Star
- Which two are external strategic position in SPACE matrix
- Financial Position and Growth Potential
- Financial Position and Competitive Position
- Competitive Position and Stability Position
- Stability Position and Industry Position
Ans. Stability Position and Industry Position
- Which two are internal strategic position in SPACE matrix
- Financial Position and Growth Potential
- Financial Position and Competitive Position
- Competitive Position and Stability Position
- Stability Position and Industry Position
Ans. Financial Position and Competitive Position
- According to SPACE matrix, the fourth quadrant is for
- Aggressive
- Conservative
- Competitive
- Defensive
Ans. Competitive
- The following personality that is not included as a parameter of strategy evaluation in SPACE matrix is
- Conservative
- Aggressive
- Submissive
- Defensive
Ans. Submissive
- The full form of SPACE matrix is
- Strategic performance and Action Evaluation matrix
- Strategic Position and Action Evaluation matrix
- Strategic positioning and Action Elaboration matrix
- Strategic Point and Action Experimentation matrix
Ans. Strategic Position and Action Evaluation matrix
- The type of retrenchment strategy in which firm encounters multiple years of declining financial performance subsequent to a period of prosperity is called as
- Survival strategy
- Turnaround strategy
- Liquidation strategy
- Divestment strategy
Ans. Turnaround strategy
- The types of diversification strategy in which the firm can develop new products that are technologically unrelated to its current product line and could appear to its current customer is called as
- Conglomerate diversification
- Concentric diversification
- Horizontal diversification
- None
Ans. Horizontal diversification
- The types of diversification strategy in which the firm may seek new opportunities which have no relation with its current technology, product or market is called as
- Conglomerate diversification
- Concentric diversification
- Horizontal diversification
- None
Ans. Conglomerate diversification
- When a firm has a strong competitive position but industry attractiveness is low, then the type of diversification strategy is called as
- Conglomerate diversification
- Concentric diversification
- Horizontal diversification
- None
Ans. Concentric diversification
- An organisation goes for international expansion through
- Through Direct Investment
- Through Joint Venture and Exporting
- Through strategic Alliance and Licensing
- All
Ans. All
- Merger of two company where there is no common business area is called as
- Vertical merger
- Product extension merger
- Conglomeration
- Horizontal Merger
Ans. Conglomeration
- The type of strategy in which two or more organizations share resources, capabilities, or distinctive competencies to pursue some business purpose is called as
- Merger
- Joint Venture
- Strategic Alliance
- Long term contracts
Ans. Strategic Alliance
- The type of growth strategy in which the parties agree to develop, for a finite time, a new entity and new assets by contributing equity is called as
- Acquisition
- Merger
- Joint Venture
- Take over
Ans. Joint Venture
- The growth strategy in which two firms, often of about the same size, agree to go forward as a single new company rather than remain separately owned and operated is called as
- Acquisition
- Merger
- Joint Venture
- Take over
Ans. Merger
- In Ansoff Model, when new product is targeted to new market then the strategy is called as
- Diversification strategy
- Product Development Strategy
- Market Penetration Strategy
- Market Development Strategy
Ans. Diversification Strategy
- In Ansoff Model, when new product is targeted to current market then the strategy is called as
- Diversification strategy
- Product Development Strategy
- Market Penetration Strategy
- Market Development Strategy
Ans. Product Development Strategy
- In Ansoff Model, when current product is targeted to new market then the strategy is called as
- Diversification strategy
- Product Development Strategy
- Market Penetration Strategy
- Market Development Strategy
Ans. Market Development Strategy
- In Ansoff Model, when current product is targeted to current market then the strategy is called as
- Diversification strategy
- Product Development Strategy
- Market Penetration Strategy
- Market Development Strategy
Ans. Market Penetration Strategy
- Product-Market expansion grid is otherwise called as
- Porter’s five forces model
- Porter’s Generic Strategy
- Ansoff Model
- None
Ans. Ansoff Model
- The stability strategy in which firm’s old and obsolete product ot technology is being replaced by a new one is called as
- Harvesting strategy
- Stable growth
- Holding strategy
- Endgame Strategy
Ans. Endgame strategy
- The stability strategy in which firm goes for cost cutting and price increase in its product as it has a dominant market share is called as
- Harvesting strategy
- Stable growth
- Holding strategy
- Divesting Strategy
Ans. Harvesting strategy
- The stability strategy in which the company continues at its present rate of development is called as
- Harvesting strategy
- Stable growth
- Holding strategy
- Divesting Strategy
Ans. Holding strategy
- According to Porter’s three generic competitive strategy, the firm that is going for niche marketing is categorized in
- Cost group
- Differentiation group
- Focus group
- All group
Ans. Focus group
- According to Porter’s three generic competitive strategy, the firm targeting narrow segment by lowering cost is categorized as
- Cost leadership
- Differentiation
- Cost focus
- Focused Differentiation
Ans. Cost focus
- Three generic competitive strategy is given by
- karl Rogers
- Peter Drucker
- Michael Porter
- Philip Kotler
Ans. Michael Porter
- In Porter value chain analysis, that elements come in the group of Support Activities
- Marketing ans Sales
- Inbound Logistics
- Technology Development
- Service
Ans. Technology Development
- In Porter value chain analysis, which elements come in the group of Primary Activities
- Firm Infrastructure
- Procurement
- Operation
- Human Resource Management
Ans. Operation
- Value chain Network is given by
- Karl Rogers
- Peter Drucker
- Michael Porter
- Philip Kotler
Ans. Michael Porter
- Porter’s five force model is also called as
- Competitive Model
- Industrial Analysis
- Generic Analysis
- None
Ans. Industrial Analysis
- According to Michael Porter, which is not the competitive force
- The potential entrants
- The substitute products
- The credibility of the customer
- The bargaining power of suppliers
Ans. The credibility of the customer
- The five forces framework for analyzing the competitive environment developed by
- Karl Rogers
- Peter Drucker
- Michael Porter
- None
Ans. Michael Porter
- Find the correct statements
- The goals are broad while objectives are specific
- Goals are not quantified while objectives are quantified
- Goals are more influenced by external environment
- All are correct
Ans. All are correct
- Ultimate and results which are to be accomplaished by the overall plan over a specified period of time is called as
- Rules
- Policy
- Objectives
- Budgets
Ans. Objectives
- Statments of financial resources set aside for specific activities in a given period of time is called as
- Rules
- Policy
- Objectives
- Budgets
Ans. Budgets
- A detailed set of instructions for performing a sequence of actions that occur often or regularly is callled as
- Project
- Policy
- Procedure
- Rules
Ans. Procedure
- An athelete with a grade point average below 2 cannot be a member of university team is an example of
- Project
- Policy
- Procedure
- Rules
Ans. Rules
- Statements of specific action to be taken in a given situation is called as
- Project
- Policy
- Procedure
- Rules
Ans. Rules
- General Guidelines for decision making is called as
- Project
- Policy
- Procedure
- Rules
Ans. Policy
- A single use plan that covers a larger set of activities is called as
- Project
- Programme
- Policies
- Procedure
Ans. Programme
- A broad goal that reflects purpose, competencies and place of the organisation in the world and that is permanent in nature is called as
- Vision
- Mission
- Goal
- Objective
Ans. Mission
- The purpose of stating what an organization wishes to achieve in the long run is called as
- Vision
- Mission
- Value
- Objective
Ans. Vision
- In SECI model of knowledge creation, when explicit knowledge transforms to another in tacit way is called
- Socialization
- Externalization
- Combination
- Internalization
Ans. Internalization
- In SECI model of knowledge creation, when explicit knowledge transforms to another in explicit way is called
- Socialization
- Externalization
- Combination
- Internalization
Ans. Combination
- In SECI model of knowledge creation, when tacit knowledge transforms to another in explicit way is called
- Socialization
- Externalization
- Combination
- Internalization
Ans. Externalization
- In SECI model of knowledge creation, when tacit knowledge transforms to another in tacit form is called
- Socialization
- Externalization
- Combination
- Internalization
Ans. Socialization
- CAD stands for
- Computer Added Design
- Computer Analyze Decision
- Computer Aided Design
- Computer Automatic Design
Ans. Computer Aided Design
- Informal internal knowledge is called
- Explicit knowledge
- Structured knowledge
- External knowledge
- Tacit knowledge
Ans. Tacit knowledge
- Decision Support system is used by
- Lower level Manager
- Middle level Manager
- Higher level Manager
- All of them
Ans. Middle level Manager
- Which stage of decision making process, manager locate the problem
- Design stage
- Selection stage
- Intelligence stage
- Implementation stage
Ans. Intelligence stage
- Processed data is called
- Facts
- Figures
- Information
- Knowledge
Ans. Information
- Most operational information flows
- Diagonally
- Vertically
- Horizontally
- Circularly
Ans. Horizontally
- A system with feedback and control components is sometimes called as
- Balancing system
- Active System
- Cybernetic system
- Interconnected system
Ans. Cybernetic system
- Who had advanced the Stewardship theory of Corporate Governance
- J H Davis et al
- D R Dalton et al
- D C Hambrick et al
- None
Ans. J H Davis et al
- Strategising within frame work is an approach of
- Management
- Governance
- Stake holder
- Administration
Ans. Governance
- A description of the organization as a small raft navigating a raging river
- Calm water metaphor
- Cool water metaphor
- White water rapids
- Red water rapids
Ans. White water rapids
- Advance form of organizational design
- Simple organization
- Divisional Organisation
- Matrix organisation
- Functional Organisation
Ans. Matrix organisation
- The bureaucratic structure that is high in specialization, formalization and centralization found in which organizational structure
- Mechanistic organization
- Organic Organization
- Motivational organization
- Biological Organisation
Ans. Mechanistic organization
- Software that is designed to imitate the structure of brain cells and connections among them
- Telepathy
- Neural Network
- Fuzzy Logic
- Hypnotics
Ans. Hypnotics
- Judgmental shortcuts is otherwise called as
- Hypnotics
- Rationality
- Heuristic
- Escalation of comment
Ans. Heuristic
- SWOT is also written as
- OWTS
- TOWS
- TSWO
- OWST
Ans. TOWS
- Any of the strengths that represent unique skills or resources that can determine the organisation’s competitive edge
- Competitive Advantage
- Core competency
- Strategic Advantage
- USP
Ans. Core competency
- MBO is stated by
- Mc Claren
- Maslow
- Mc Grath
- Peter Drucker
Ans. Peter Drucker
- A firm’s obligation, beyond that required by the law and economics, to pursue long term goals that are beneficial to society
- Social Obligation
- Social responsiveness
- Social responsibility
- Social ethics
Ans. Social responsibility
- A system of working at home on a computer that is linked to the office
- Outsourcing
- Tele counting
- Telecommuting
- Tele Printing
Ans. Telecommuting
- Narrow focus in which one sees things solely through one’s own view from one’s own perspective
- Patriotism
- Parochialism
- Altruism
- Anarchism
Ans. Parochialism
- Situational approach is otherwise called as
- System approach
- Contingency approach
- Human resource approach
- Quantitative approach
Ans. Contingency approach
- Modern approach of management is based on
- System approach
- Contingency approach
- Human resource approach
- Quantitative approach
Ans. Contingency approach
- Hawthorne study is the contribution of
- Weber
- Mayo
- Fayol
- Chester Bernard
Ans. Mayo
- Bureaucratic Management theory is stated by
- Weber
- Mayo
- Fayol
- Chester Bernard
Ans. Weber
- Administrative Management theory is stated by
- Weber
- Mayo
- Fayol
- Chester Bernard
Ans. Fayol
- 14 principle of management is stated by
- Gantt
- Gilberth
- Taylor
- Henry Fayol
Ans. Henry Fayol
- Who is not major contributors of scientific management
- Gantt
- Gilberth
- Taylor
- Henry Fayol
Ans. Henry Fayol
- The term, therbligs is related to
- Time study technique
- Method study technique
- Motion study technique
- Tag study technique
Ans. Motion study technique
- Motion study is first observed by
- Henry Foyol
- Frederick Taylor
- Gilberth
- Elton Mayo
Ans. Gilberth
- Father of scientific management
- Henry Foyol
- Frederick Taylor
- Gilberth
- Elton Mayo
Ans. Frederick Taylor
- Doing the right tasks
- Efficiency
- Effectiveness
- Management
- Productivity
Ans. Effectiveness
- Doing the task Correctly
- Efficiency
- Effectiveness
- Management
- Productivity
Ans. Efficiency
- The act of assigning formal authority and responsibility for completion of activities to a subordinate
- Dividend
- Accountability
- Delegation
- Departmentation
Ans. Delegation
- The process in which suppliers will ship directly to the end consumers rather than to the seller
- Distant shipping
- Divert shipping
- Drop shipping
- Diagonal shipping
Ans. Drop shipping
- Communication that cuts across both work areas and organizational level
- Diagonal communication
- Horizontal communication
- Lateral communication
- Vertical communication
Ans. Diagonal communication
- Communication that takes place among employees on the same organizational level
- Diagonal communication
- Horizontal communication
- Lateral communication
- Vertical communication
Ans. Lateral communication
- Organization that consists of a small core of full time employees and that hires outside specialties temporarily
- Variable Organization
- Viscous Organization
- Varicose Organization
- Virtual Organization
Ans. Virtual Organization
- Obligation or expectation to perform by the employee
- Reward
- Responsiveness
- Responsibility
- Rector ship
Ans. Responsibility
- The right to control activities of other departments as they relate to specific staff responsibilities
- Mixed Authority
- Line Authority
- Staff Authority
- Functional Authority
Ans. Functional Authority
- The authority that provide line managers with advice and services is called as
- Mixed Authority
- Line Authority
- Staff Authority
- Single Authority
Ans. Staff Authority
- The ability to exert influence is called as
- Power
- Authority
- Administration
- Leadership
Ans. Power
- Right inherent in a managerial position
- Power
- Authority
- Administration
- Leadership
Ans. Authority
- The social approach where organizations looks for ways to respect and preserve the earth and its natural resources
- Dark Green Approach
- Light Green Approach
- market Approach
- Stake holder Approach
Ans. Dark Green Approach
- The social approach in which organizations exhibit little environmental sensitivity
- Dark Green Approach
- Light Green Approach
- Market Approach
- Stake holder Approach
Ans. Light Green Approach
- State of emotional, mental and physical exhaustion that results from continued exposure to high stress
- Rust out condition
- Burn out condition
- Burst out condition
- Roster syndrome
Ans. Burnout condition
- Reality shock syndrome is stated by
- Harrison
- Hall
- Hamburger
- Freidman
Ans. Hall
- An individual reaction to the difference between high job expectations and the frustrating day to day realities of the workplace
- Revolving job syndrome
- Reality job syndrome
- Reality shock syndrome
- Revolving shock syndrome
Ans. Reality shock syndrome
- The act of delegating power and authority to a subordinate
- Decentralization
- Centralization
- Empowerment
- Enlargement
Ans. Empowerment
- The combing of various operations at a similar level into one job
- Job enrichment
- Job rotation
- Job enlargement
- Job specification
Ans. Job enlargement
- Motivational job design is stated by
- Henry Foyal
- J Richard Hackman
- Simon
- Maslow
Ans. J Richard Hackman
- When authority and accountability have been passed down to lower level, it is called as
- Centralisation
- Division of work
- Decentralization
- Departmentation
Ans. Decentralization
- The organizational structure that specifies who reports to whom in the organization
- Organizational Climate
- Organizational culture
- Organizational hierarchy
- Organizational Platform
Ans. Organizational hierarchy
- The group of employees and tasks is generally referred to as
- Decentralization
- Division of labour
- Departmentation
- Centralization
Ans. Departmentation
- The process of dividing total workload into tasks for easy and logical work for performance
- Decentralization
- Division of labour
- Centralization
- Organizational Hierarchy
Ans. Division of labour
- Continuous line of authority that extends from the highest levels in an organization to the lowest levels and clarifies who reports to whom
- Unit of command
- Chain of command
- Span of control
- Organizational Structure
Ans. Chain of command
- Framework that managers devise for dividing and coordinating the activities of members of organization
- Organizational hierarchy
- Organizational culture
- Organizational structure
- Organizational climate
Ans. Organizational structure
- A single use plan that covers relatively large set of activities
- Procedure
- Program
- Project
- Rule
Ans. Program
- The statement that unveils permanent part of organization’s identity, its purpose, competencies and place in the world
- Policy
- Rule
- Mission
- Procedure
Ans. Mission
- Bounded rationality theory is stated by
- Herzberg
- Harminger
- Herbert simon
- Henry Fayol
Ans. Herbert simon
- The theory that points out, decision maker must cope with inadequate information about the nature of the problem and its possible solutions
- Dialectical syndrome
- Devil’s advocate method
- Bounded rationality
- Boundary less organization
Ans. Bounded rationality
- Out of frustration with discrimination and the perception that there is little chances for advancement, many minorities simply leave their jobs and start their own business. Situation is called as
- Round the door syndrome
- Glass ceiling syndrome
- Revolving door syndrome
- Disguise syndrome
Ans. Revolving door syndrome
- Learning process, the workers are more directly involved in the actual work and shows greater team spirit
- Single loop learning
- Multiloop Learning
- Double loop learning
- Standardized Learning
Ans. Double loop learning
- Learning process, creativity coming from joint effort among organizational members
- Geometric Learning
- Generative Learning
- Adaptive Leraning
- Acceptable Learning
Ans. Generative Learning
- Learning process, managers copy with the change
- Geometric Learning
- Generative Learning
- Adaptive Leraning
- Acceptable Learning
Ans. Adaptive Learning
- In 5’S principal, sweep is otherwise called as
- Sustain
- Sort
- Standardize
- Shine
Ans. Shine
- 5S’ Principal is the concept of
- India
- Japan
- China
- USA
Ans. Japan
- “A place for everything, everything in its place” is
- American Management
- 5S’ Principle
- Peter Principle
- A Chinese Principal
Ans. 5S’ Principal
- Managers see the foreign countries and their people as inferior to those of the home country
- Ethnocentric Manager
- Geocentric Manager
- Polycentric Manager
- Regiocentric Manager
Ans. Ethnocentric Manager
- Managers of which country seem to be more concerned with long term implication and allow subordinates to participate in decision making process
- USA
- South Korea
- Japan
- India
Ans. Japan
- In Japan, managers emphasize group harmony and cohesion expressed in the concept of
- Wa
- In-wa
- On-wa
- Off-wa
Ans. Wa
- In which country,organisations are quite hierarchical with family members occupying key position
- Japan
- Korea
- China
- USA
Ans. Korea
- Keiretsu network organisation is mainly observed in
- Japan
- Korea
- China
- USA
Ans. Japan
- A tight collusion model between government and individual conglomerate, called as Chaebol is observed
- Japan
- Korea
- China
- USA
Ans. Korea
- Consensus forming group decisions, called as ringsei found in
- Japan
- Korea
- China
- USA
Ans. Japan
- Six Sigma is the philosophy of which country
- USA
- China
- Japan
- Korea
Ans. USA
- Sudden death caused by overworking is called as Karoshi in
- Japan
- Korea
- China
- USA
Ans. Japan
- JIT systems are called as Kanban (Card/Signal)
- Japan
- Korea
- China
- USA
Ans. Japan
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